Simms Auto Group

Simms SIMPLE 10-Point Value Guarantee

At Simms, we're dedicated to providing exceptional value and peace of mind with every vehicle purchase. Our SIMPLE 10-Point Value Guarantee is designed to ensure that your car-buying and ownership experience is as smooth, transparent, and rewarding as possible.

1. Always the Lowest Price, Upfront

No need to haggle. We believe in complete transparency and present you with our best price upfront—no hidden fees, so you can drive away with confidence.

2. MSRP or Less, Every Time

We offer competitive pricing on all new vehicles, ensuring each one is listed at or below the Manufacturer’s Suggested Retail Price (MSRP) for maximum savings.

3. Every Pre-Owned Vehicle is Value-Priced

Our pre-owned vehicles are carefully priced based on detailed market analysis, ensuring most are listed at or below market averages, so you get the best value.

4. 3-Day/250-Mile Money-Back Guarantee

If you're not completely satisfied with your purchase, return it within 3 days or 250 miles—no questions asked.*

5. 7-Day/700-Mile Exchange Policy

We offer a no-hassle, 7-day/700-mile exchange policy, ensuring your complete satisfaction with the vehicle you choose.*

6. Free Annual Inspection for Life

Every vehicle purchase includes a free, annual multi-point inspection for as long as you own the vehicle, keeping it in top condition.

7. Lifetime Free Towing (within 25 Miles)

Enjoy peace of mind with free towing to our service center for the lifetime of your vehicle ownership, within a 25-mile radius.

8. We Will Buy Your Car, Even if You Don't Buy from Us

We’ll make you a guaranteed offer on your used vehicle within 7 days and 200 miles of appraisal—whether or not you purchase a vehicle from us.

9. Convenient Mobile Service and Pick-Up/Delivery

Need flexibility? We offer mobile service and complimentary pick-up and delivery within 20 miles, making it easy to keep your vehicle in top condition without disrupting your schedule.

10. Complimentary Scheduled Uber/Lyft Ride

Need a ride while your car is in service? We’ve got you covered with complimentary Uber/Lyft rides to and from the dealership, within 25 miles.

Disclaimer for 10-Point Value Guarantee

While our 10-Point Value Guarantee offers you the best possible experience and peace of mind, some vehicle types are not eligible for return or exchange under this policy. These include:

• Electric Vehicles (BEV)
• Hybrid Vehicles (PHEV, HEV)
• Specialty Vehicles (including high-performance, limited-edition, or custom-modified models)

Although these vehicles are not eligible for return, they undergo a rigorous inspection process to meet our highest quality standards. We are committed to assisting you with any post-purchase support or service needs.